Shipping policy

Shipping Policy

At Kineti Hide, we are committed to getting your order to you safely and efficiently. Please review the shipping information below before placing your order.

Shipping Processing Time

Orders are processed and prepared for shipment within 1–3 business days after your order is placed.

Orders are not processed or shipped on weekends or holidays. Processing times may be slightly longer during holidays, promotions, or periods of high order volume.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Rates & Delivery Times

United States

Standard Shipping

Shipping cost: Free
Estimated delivery time: 5–8 business days

International Shipping

We ship to many international destinations.

Standard International Shipping

Shipping cost: $15.00 USD
Estimated delivery time: 7–15 business days

International delivery times are estimates and may vary depending on the destination, customs clearance, carrier delays, weather, and other circumstances outside of our control.

International Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Any customs duties, taxes, or additional fees charged by your country's customs authority are the responsibility of the customer. Kineti Hide is not responsible for delays caused by customs or for any customs charges imposed on an international shipment.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow some time for the tracking information to update after your package has been handed over to the carrier.

Shipping Delays

While we do our best to ensure your order arrives within the estimated delivery timeframe, shipping delays can occasionally occur due to circumstances beyond our control, including:

Carrier delays
Severe weather
Holidays and peak shipping periods
Customs processing
Incorrect or incomplete shipping information
Other unforeseen transportation delays

Estimated delivery times are not guaranteed delivery dates.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete address, please contact us as soon as possible at jacquelyn@kinetihide.com.

Once an order has been shipped, we may be unable to change the shipping address. If a package is returned to us because of an incorrect or undeliverable address, additional shipping charges may apply for reshipment.

Lost, Damaged, or Missing Packages

If your package appears to be lost, damaged, or has been marked as delivered but you cannot locate it, please contact us at jacquelyn@kinetihide.com with your order number and tracking information.

We will work with you and the shipping carrier to help resolve the issue.